Problème

Message d'erreur lors de l'installation :

[The cache was not updated for execution. The program is terminated]

Cf. <Repertoire installation Crystal Reports>\InstallData\logs`

Contenu de setupengine.log situé dans <Repertoire installation Crystal Reports>\InstallData\logs` :

12:06:11.524 Error: Could not move temp dest folder to dest folder.
12:06:11.524 Error:   Temp dest folder: C:\Program Files (x86)\SAP BusinessObjects\InstallData\tmp\tp.microsoft.msxml-4.0-core-32
12:06:11.524 Error:   Dest folder:    C:\Program Files (x86)\SAP BusinessObjects\InstallData\InstallCache\tp.microsoft.msxml-4.0-core-32\14.0.3.613\
12:06:11.524 Error: Class name:   class Poco::FileAccessDeniedException
12:06:11.524 Error: Display text: Access to file denied: \\?\C:\Program Files (x86)\SAP BusinessObjects\InstallData\tmp\tp.microsoft.msxml-4.0-core-32
12:06:11.524 Error: Could not delete temp dest folder: C:\Program Files (x86)\SAP BusinessObjects\InstallData\tmp\tp.microsoft.msxml-4.0-core-32\
12:06:11.524 Error: Class name:   class Poco::FileException

Solution

Arrêter l'antivirus.
Relancer l'installation.

Articles connexes