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Access

To create a JIRA request:

Note: The Create option is only available if the user has the CREATE_ISSUE right.

 

Data entered

Project

Specify here the project in which the JIRA request will be created.

 

Summary

Specify here the subject of the JIRA request.

 

Type

Choose the request type in the drop-down list.

 

Priority

Choose the level of priority in the drop-down list.

 

Initial estimate

Specify here the estimate of time required to process the request (weeks/days/hours/minutes).

 

Affected versions

Product versions affected by the problem reported in the JIRA request.

 

Components

Components affected by the problem reported in the JIRA request.

 

Assigned to

The person to whom the request will be assigned.

 

Note: The creation box is static and offers certain fields by default. During creation, check that the fields are authorised in relation to the metadata linked to the request type. The non-authorised fields for the request type are ignored.

 

 

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