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Access

To change the status of a request, choose one of the status change options configured in JIRA and accessible via:

 

These options are used to change the status of a request following the JIRA project workflow.

The suggested options are those possible according to the current status of the request and are only offered if the developer has the RESOLVE_ISSUE right.

 

Data displayed

The box automatically displays a comment field (optional) and the following fields configured in JIRA and supported for the status change:

  • Assigned developer,
  • Reporter,
  • Summary,
  • Problem description,
  • Type,
  • Priority,
  • Resolution,
  • Components,
  • Affected versions,
  • Corrected versions.

 

Non-supported fields are ignored. They are not provided during the transition and therefore retain their initial value.

 

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