Access from the menu
Mosaic view
- All the entities providing you at least one service are listed here.
Click on an entity to display the services that it delivers to you.
- Click on a service to display the associated service elements and the corresponding detailed information.
- Click on to display a menu which allows you to choose details to view or to create a new ticket.
List view
All the services and service elements that you are authorized to access (depending on your contract) are displayed alphabetically.
On this screen:
- You can change the number of elements displayed per page (10, 20, 50 or all).
- You can filter your services by typing a word or phrase in the "Filter" field.
You can change the display order by clicking on the arrowsin the Provider, Service and Service Element columns.
Hierarchical view
You can also click on the "Tree" button for a summary view of the services. You can then click onfor a folded or unfolded view of the service elements.
You can create a ticket by clicking on the service element icon that corresponds to your request.